SOC 43-4051 · May 2025 · BLS OEWS
Customer Service Representatives — Goldsboro
Goldsboro, NC · 10 metro areas compared
Median pay for this occupation in Goldsboro, NC is $34,500 a year, trailing the national median of $44,770 by 22.9%.
Wage distribution · annual
Shaded band holds the middle 50% of earners
Salary overview
Median pay for this occupation in Goldsboro, NC is $34,500 a year, trailing the national median of $44,770 by 22.9%. The middle half of workers in this occupation earn between $28,090 and $43,790. The lowest tenth earn under $28,090, while the highest tenth earn more than $45,740.
The area has 740 jobs in this occupation, giving a location quotient of 1.10 — a measure of how concentrated the occupation is here relative to the country as a whole. Within the state, Durham records the highest median at $46,800. Of the 194 occupations with published wages in this area, it sits 162nd.
Percentile breakdown
| Percentile | Annual | vs US median |
|---|---|---|
| 10th | $28,090 | −37.3% |
| 25th | $28,090 | −37.3% |
| Median (50th) | $34,500 | −22.9% |
| 75th | $43,790 | −2.2% |
| 90th | $45,740 | +2.2% |
| Mean | $36,140 | −19.3% |
Other metro areas in North Carolina
| # | Metro area | Median | Jobs | Relative |
|---|---|---|---|---|
| 1 | Durham | $46,800 | 4,660 | |
| 2 | Charlotte | $44,980 | 26,120 | |
| 3 | Raleigh | $41,900 | 13,620 | |
| 4 | Greensboro | $41,240 | 7,460 | |
| 5 | Burlington | $41,040 | 1,290 | |
| 6 | Asheville | $38,980 | 2,850 | |
| 7 | Winston-Salem | $38,410 | 3,770 | |
| 8 | Wilmington | $38,100 | 2,850 | |
| 9 | Hickory | $37,790 | 2,250 | |
| 10 | Greenville | $36,310 | 1,160 |
What the pay is worth locally
Prices in Goldsboro run 5.7% below the national average, so the median of $34,500 goes as far as $36,585 would elsewhere in the country. Measured that way it compares to the national median at 18.3% below the national median in real terms.
Published median
$34,500as reported by BLSLocal price level
94.3US average = 100 · BEA 2024Adjusted for local prices
$36,585US average = 100 · BEA 2024Key takeaways
- Median pay is $34,500 a year, 22.9% below the national median.
- Published pay spans $28,090 to $45,740 between the tenth and ninetieth percentiles.
- The area has 740 jobs in this occupation.
- The highest-paying metro area covered is Durham, at $46,800.
Frequently asked questions
What is the median wage for Customer Service Representatives in Goldsboro, NC?
The median annual wage is $34,500, or $16.59 per hour, as of May 2025. Half of the workers in this occupation earn more than that and half earn less.
Is that higher than the national average?
The national median for this occupation is $44,770, so pay in Goldsboro, NC is 22.9% lower. These figures are medians, not averages: half of workers fall on each side.
What do the top earners make?
The top tenth of this occupation in Goldsboro, NC earns more than $45,740 per year. The ninetieth percentile is the highest figure the survey publishes.
What is the starting range?
The tenth percentile wage is $28,090 per year. The survey measures wages actually paid rather than experience level, so this reflects the lowest-paid tenth rather than entry-level pay specifically.
Which area nearby pays the most?
The highest median for this occupation among the metro areas covered is in Durham, at $46,800 per year.
How many jobs are there in this occupation here?
The survey estimates 740 jobs in this occupation in Goldsboro, NC. Self-employed workers are not included.
Source and methodology
U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 Wages are for wage-and-salary workers; self-employed workers are not included. Salary Explorer is an independent project. It is not affiliated with, or endorsed by, the U.S. Bureau of Labor Statistics or any government agency. Full methodology.
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