SOC 43-4051 · May 2025 · BLS OEWS
Customer Service Representatives — Charlottesville
Charlottesville, VA · 8 metro areas compared
Median pay for this occupation in Charlottesville, VA is $40,240 a year, trailing the national median of $44,770 by 10.1%.
Wage distribution · annual
Shaded band holds the middle 50% of earners
Salary overview
Median pay for this occupation in Charlottesville, VA is $40,240 a year, trailing the national median of $44,770 by 10.1%. The middle half of workers in this occupation earn between $35,590 and $49,890. The lowest tenth earn under $31,440, while the highest tenth earn more than $62,490.
The area has 1,130 jobs in this occupation, which works out to 9.8 of every thousand jobs. Within the state, Roanoke records the highest median at $45,500. Of the 344 occupations with published wages in this area, it sits 285th.
Percentile breakdown
| Percentile | Annual | vs US median |
|---|---|---|
| 10th | $31,440 | −29.8% |
| 25th | $35,590 | −20.5% |
| Median (50th) | $40,240 | −10.1% |
| 75th | $49,890 | +11.4% |
| 90th | $62,490 | +39.6% |
| Mean | $44,860 | +0.2% |
Other metro areas in Virginia
| # | Metro area | Median | Jobs | Relative |
|---|---|---|---|---|
| 1 | Roanoke | $45,500 | 2,760 | |
| 2 | Winchester | $44,460 | 1,130 | |
| 3 | Richmond | $42,660 | 10,960 | |
| 4 | Staunton | $41,230 | 450 | |
| 5 | Harrisonburg | $39,100 | 660 | |
| 6 | Virginia Beach | $38,150 | 10,960 | |
| 7 | Lynchburg | $37,670 | 1,220 | |
| 8 | Blacksburg | $37,430 | 640 |
What the pay is worth locally
Prices in Charlottesville sit close to the national average, so $40,240 is worth roughly its face value against pay elsewhere.
Published median
$40,240as reported by BLSLocal price level
101.1US average = 100 · BEA 2024Adjusted for local prices
$39,802US average = 100 · BEA 2024Key takeaways
- Median pay is $40,240 a year, 10.1% below the national median.
- Published pay spans $31,440 to $62,490 between the tenth and ninetieth percentiles.
- The area has 1,130 jobs in this occupation.
- The highest-paying metro area covered is Roanoke, at $45,500.
Frequently asked questions
What is the median wage for Customer Service Representatives in Charlottesville, VA?
The median annual wage is $40,240, or $19.35 per hour, as of May 2025. Half of the workers in this occupation earn more than that and half earn less.
Is that higher than the national average?
The national median for this occupation is $44,770, so pay in Charlottesville, VA is 10.1% lower. These figures are medians, not averages: half of workers fall on each side.
What do the top earners make?
The top tenth of this occupation in Charlottesville, VA earns more than $62,490 per year. The ninetieth percentile is the highest figure the survey publishes.
What is the starting range?
The tenth percentile wage is $31,440 per year. The survey measures wages actually paid rather than experience level, so this reflects the lowest-paid tenth rather than entry-level pay specifically.
Which area nearby pays the most?
The highest median for this occupation among the metro areas covered is in Roanoke, at $45,500 per year.
How many jobs are there in this occupation here?
The survey estimates 1,130 jobs in this occupation in Charlottesville, VA. Self-employed workers are not included.
Source and methodology
U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 Wages are for wage-and-salary workers; self-employed workers are not included. Salary Explorer is an independent project. It is not affiliated with, or endorsed by, the U.S. Bureau of Labor Statistics or any government agency. Full methodology.
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