SOC 43-4051 · May 2025 · BLS OEWS
Customer Service Representatives — Blacksburg
Blacksburg-Christiansburg-Radford, VA · 8 metro areas compared
The median wage for Customer Service Representatives in Blacksburg, VA is $37,430 per year, 16.4% below the national median of $44,770.
Wage distribution · annual
Shaded band holds the middle 50% of earners
Salary overview
The median wage for Customer Service Representatives in Blacksburg, VA is $37,430 per year, 16.4% below the national median of $44,770. Half of workers earn between $33,610 and $44,890. Beyond that band, the tenth percentile sits at $29,380 and the ninetieth at $54,240.
Employment stands at 640, or 8.7 jobs per thousand held locally. Within the state, Roanoke records the highest median at $45,500. Of the 257 occupations with published wages in this area, it sits 211th.
Percentile breakdown
| Percentile | Annual | vs US median |
|---|---|---|
| 10th | $29,380 | −34.4% |
| 25th | $33,610 | −24.9% |
| Median (50th) | $37,430 | −16.4% |
| 75th | $44,890 | +0.3% |
| 90th | $54,240 | +21.2% |
| Mean | $40,150 | −10.3% |
Other metro areas in Virginia
| # | Metro area | Median | Jobs | Relative |
|---|---|---|---|---|
| 1 | Roanoke | $45,500 | 2,760 | |
| 2 | Winchester | $44,460 | 1,130 | |
| 3 | Richmond | $42,660 | 10,960 | |
| 4 | Staunton | $41,230 | 450 | |
| 5 | Charlottesville | $40,240 | 1,130 | |
| 6 | Harrisonburg | $39,100 | 660 | |
| 7 | Virginia Beach | $38,150 | 10,960 | |
| 8 | Lynchburg | $37,670 | 1,220 |
What the pay is worth locally
Prices in Blacksburg sit close to the national average, so $37,430 is worth roughly its face value against pay elsewhere.
Published median
$37,430as reported by BLSLocal price level
101.1US average = 100 · BEA 2024Adjusted for local prices
$37,023US average = 100 · BEA 2024Key takeaways
- Median pay is $37,430 a year, 16.4% below the national median.
- Published pay spans $29,380 to $54,240 between the tenth and ninetieth percentiles.
- The area has 640 jobs in this occupation.
- The highest-paying metro area covered is Roanoke, at $45,500.
Frequently asked questions
What is the median wage for Customer Service Representatives in Blacksburg, VA?
The median annual wage is $37,430, or $18.00 per hour, as of May 2025. Half of the workers in this occupation earn more than that and half earn less.
Is that higher than the national average?
The national median for this occupation is $44,770, so pay in Blacksburg, VA is 16.4% lower. These figures are medians, not averages: half of workers fall on each side.
What do the top earners make?
The top tenth of this occupation in Blacksburg, VA earns more than $54,240 per year. The ninetieth percentile is the highest figure the survey publishes.
What is the starting range?
The tenth percentile wage is $29,380 per year. The survey measures wages actually paid rather than experience level, so this reflects the lowest-paid tenth rather than entry-level pay specifically.
Which area nearby pays the most?
The highest median for this occupation among the metro areas covered is in Roanoke, at $45,500 per year.
How many jobs are there in this occupation here?
The survey estimates 640 jobs in this occupation in Blacksburg, VA. Self-employed workers are not included.
Source and methodology
U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 Wages are for wage-and-salary workers; self-employed workers are not included. Salary Explorer is an independent project. It is not affiliated with, or endorsed by, the U.S. Bureau of Labor Statistics or any government agency. Full methodology.
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