SOC 43-4051 · May 2025 · BLS OEWS
Customer Service Representatives — San Francisco
San Francisco-Oakland-Fremont, CA · 10 metro areas compared
In San Francisco, CA the median wage for Customer Service Representatives reaches $57,830 a year.
Wage distribution · annual
Shaded band holds the middle 50% of earners
Salary overview
In San Francisco, CA the median wage for Customer Service Representatives reaches $57,830 a year. That is 29.2% more than the national median of $44,770. Pay ranges from under $42,390 at the tenth percentile to more than $84,780 at the ninetieth, with the interquartile range running from $47,070 to $70,990.
The area has 19,930 jobs in this occupation, giving a location quotient of 0.50 — a measure of how concentrated the occupation is here relative to the country as a whole. Within the state, San Jose records the highest median at $60,480. Of the 688 occupations with published wages in this area, it sits 521st.
Percentile breakdown
| Percentile | Annual | vs US median |
|---|---|---|
| 10th | $42,390 | −5.3% |
| 25th | $47,070 | +5.1% |
| Median (50th) | $57,830 | +29.2% |
| 75th | $70,990 | +58.6% |
| 90th | $84,780 | +89.4% |
| Mean | $61,320 | +37.0% |
Other metro areas in California
| # | Metro area | Median | Jobs | Relative |
|---|---|---|---|---|
| 1 | San Jose | $60,480 | 8,860 | |
| 2 | Napa | $53,360 | 640 | |
| 3 | Santa Rosa | $51,810 | 1,750 | |
| 4 | Vallejo | $51,210 | 1,130 | |
| 5 | Stockton | $49,990 | 2,650 | |
| 6 | Sacramento | $49,940 | 11,510 | |
| 7 | Oxnard | $49,190 | 2,860 | |
| 8 | Yuba City | $49,170 | 480 | |
| 9 | Santa Maria | $49,080 | 1,350 | |
| 10 | Los Angeles | $48,840 | 66,590 |
What the pay is worth locally
Prices in San Francisco run 10.7% above the national average, so the median of $57,830 buys what $52,240 would elsewhere in the country. Measured that way the gap against the national median narrows to 16.7% above the national median in real terms.
Published median
$57,830as reported by BLSLocal price level
110.7US average = 100 · BEA 2024Adjusted for local prices
$52,240US average = 100 · BEA 2024Key takeaways
- Median pay is $57,830 a year, 29.2% above the national median.
- Published pay spans $42,390 to $84,780 between the tenth and ninetieth percentiles.
- The area has 19,930 jobs in this occupation.
- The highest-paying metro area covered is San Jose, at $60,480.
Frequently asked questions
What is the median wage for Customer Service Representatives in San Francisco, CA?
The median annual wage is $57,830, or $27.80 per hour, as of May 2025. Half of the workers in this occupation earn more than that and half earn less.
Is that higher than the national average?
The national median for this occupation is $44,770, so pay in San Francisco, CA is 29.2% higher. These figures are medians, not averages: half of workers fall on each side.
What do the top earners make?
The top tenth of this occupation in San Francisco, CA earns more than $84,780 per year. The ninetieth percentile is the highest figure the survey publishes.
What is the starting range?
The tenth percentile wage is $42,390 per year. The survey measures wages actually paid rather than experience level, so this reflects the lowest-paid tenth rather than entry-level pay specifically.
Which area nearby pays the most?
The highest median for this occupation among the metro areas covered is in San Jose, at $60,480 per year.
How many jobs are there in this occupation here?
The survey estimates 19,930 jobs in this occupation in San Francisco, CA. Self-employed workers are not included.
Source and methodology
U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 Wages are for wage-and-salary workers; self-employed workers are not included. Salary Explorer is an independent project. It is not affiliated with, or endorsed by, the U.S. Bureau of Labor Statistics or any government agency. Full methodology.
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