SOC 43-4051 · May 2025 · BLS OEWS
Customer Service Representatives — Los Angeles
Los Angeles-Long Beach-Anaheim, CA · 10 metro areas compared
In Los Angeles, CA the median wage for Customer Service Representatives is $48,840 a year, which is 9.1% higher than the national figure of $44,770.
Wage distribution · annual
Shaded band holds the middle 50% of earners
Salary overview
In Los Angeles, CA the median wage for Customer Service Representatives is $48,840 a year, which is 9.1% higher than the national figure of $44,770. Half of workers earn between $43,090 and $60,300. Beyond that band, the tenth percentile sits at $37,950 and the ninetieth at $74,860.
The area has 66,590 jobs in this occupation, which works out to 10.6 of every thousand jobs. San Jose leads the state's metro areas for this occupation, at $60,480. Set against every other occupation measured in the same area, it ranks 547th of 740 by median pay.
Percentile breakdown
| Percentile | Annual | vs US median |
|---|---|---|
| 10th | $37,950 | −15.2% |
| 25th | $43,090 | −3.8% |
| Median (50th) | $48,840 | +9.1% |
| 75th | $60,300 | +34.7% |
| 90th | $74,860 | +67.2% |
| Mean | $53,500 | +19.5% |
Other metro areas in California
| # | Metro area | Median | Jobs | Relative |
|---|---|---|---|---|
| 1 | San Jose | $60,480 | 8,860 | |
| 2 | San Francisco | $57,830 | 19,930 | |
| 3 | Napa | $53,360 | 640 | |
| 4 | Santa Rosa | $51,810 | 1,750 | |
| 5 | Vallejo | $51,210 | 1,130 | |
| 6 | Stockton | $49,990 | 2,650 | |
| 7 | Sacramento | $49,940 | 11,510 | |
| 8 | Oxnard | $49,190 | 2,860 | |
| 9 | Yuba City | $49,170 | 480 | |
| 10 | Santa Maria | $49,080 | 1,350 |
What the pay is worth locally
Prices in Los Angeles run 10.7% above the national average, so the median of $48,840 buys what $44,119 would elsewhere in the country. Measured that way the gap against the national median narrows to 1.5% below the national median in real terms.
Published median
$48,840as reported by BLSLocal price level
110.7US average = 100 · BEA 2024Adjusted for local prices
$44,119US average = 100 · BEA 2024Key takeaways
- Median pay is $48,840 a year, 9.1% above the national median.
- Published pay spans $37,950 to $74,860 between the tenth and ninetieth percentiles.
- The area has 66,590 jobs in this occupation.
- The highest-paying metro area covered is San Jose, at $60,480.
Frequently asked questions
What is the median wage for Customer Service Representatives in Los Angeles, CA?
The median annual wage is $48,840, or $23.48 per hour, as of May 2025. Half of the workers in this occupation earn more than that and half earn less.
Is that higher than the national average?
The national median for this occupation is $44,770, so pay in Los Angeles, CA is 9.1% higher. These figures are medians, not averages: half of workers fall on each side.
What do the top earners make?
The top tenth of this occupation in Los Angeles, CA earns more than $74,860 per year. The ninetieth percentile is the highest figure the survey publishes.
What is the starting range?
The tenth percentile wage is $37,950 per year. The survey measures wages actually paid rather than experience level, so this reflects the lowest-paid tenth rather than entry-level pay specifically.
Which area nearby pays the most?
The highest median for this occupation among the metro areas covered is in San Jose, at $60,480 per year.
How many jobs are there in this occupation here?
The survey estimates 66,590 jobs in this occupation in Los Angeles, CA. Self-employed workers are not included.
Source and methodology
U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 Wages are for wage-and-salary workers; self-employed workers are not included. Salary Explorer is an independent project. It is not affiliated with, or endorsed by, the U.S. Bureau of Labor Statistics or any government agency. Full methodology.
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