SOC 43-4051 · May 2025 · BLS OEWS
Customer Service Representatives — Naples
Naples-Marco Island, FL · 10 metro areas compared
The median wage for Customer Service Representatives in Naples, FL is $43,680 per year, close to the national median of $44,770 for the same occupation.
Wage distribution · annual
Shaded band holds the middle 50% of earners
How pay has moved
The next ten years
Projected to decline
- Change in jobs, 2024 to 2034
- -5.5%
- Openings per year
- 341,700
- Typical entry-level education
- High school diploma or equivalent
- On-the-job training
- Short-term on-the-job training
Includes jobs opened by workers leaving the occupation, not only new positions.
Projections are published nationally only. This is the outlook for the occupation across the United States, not a measurement for Naples-Marco Island, FL.
Projections are based on 2024 employment and run to 2034. The wages above are from the May 2025 survey, a separate BLS programme on a different release cycle, so the two are not two views of one dataset.
Salary overview
The median wage for Customer Service Representatives in Naples, FL is $43,680 per year, close to the national median of $44,770 for the same occupation. Pay ranges from under $34,090 at the tenth percentile to more than $63,880 at the ninetieth, with the interquartile range running from $37,840 to $49,750.
The area has 2,340 jobs in this occupation, which works out to 13.5 of every thousand jobs. Pensacola leads the state's metro areas for this occupation, at $43,290. Set against every other occupation measured in the same area, it ranks 270th of 344 by median pay.
Percentile breakdown
| Percentile | Annual | vs US median |
|---|---|---|
| 10th | $34,090 | −23.9% |
| 25th | $37,840 | −15.5% |
| Median (50th) | $43,680 | −2.4% |
| 75th | $49,750 | +11.1% |
| 90th | $63,880 | +42.7% |
| Mean | $46,540 | +4.0% |
Other metro areas in Florida
| # | Metro area | Median | Jobs | Relative |
|---|---|---|---|---|
| 1 | Pensacola | $43,290 | 3,280 | |
| 2 | Jacksonville | $42,840 | 17,030 | |
| 3 | Tampa | $42,660 | 34,150 | |
| 4 | North Port | $42,310 | 5,090 | |
| 5 | Orlando | $40,530 | 35,690 | |
| 6 | Wildwood | $40,340 | 660 | |
| 7 | Miami | $39,560 | 63,440 | |
| 8 | Crestview | $39,240 | 1,860 | |
| 9 | Lakeland | $38,750 | 6,000 | |
| 10 | Punta Gorda | $38,630 | 820 |
What the pay is worth locally
Prices in Naples run 3.2% above the national average, so the median of $43,680 buys what $42,326 would elsewhere in the country. Measured that way the gap against the national median narrows to 5.5% below the national median in real terms.
Published median
$43,680as reported by BLSLocal price level
103.2US average = 100 · BEA 2024Adjusted for local prices
$42,326US average = 100 · BEA 2024Why the state that pays most is usually not where pay goes furthest
Key takeaways
- Median pay is $43,680 a year, 2.4% below the national median.
- Published pay spans $34,090 to $63,880 between the tenth and ninetieth percentiles.
- The area has 2,340 jobs in this occupation.
- The highest-paying metro area covered is Pensacola, at $43,290.
Frequently asked questions
What is the median wage for Customer Service Representatives in Naples, FL?
The median annual wage is $43,680, or $21.00 per hour, as of May 2025. Half of the workers in this occupation earn more than that and half earn less.
Is that higher than the national average?
The national median for this occupation is $44,770, so pay in Naples, FL is 2.4% lower. These figures are medians, not averages: half of workers fall on each side.
What do the top earners make?
The top tenth of this occupation in Naples, FL earns more than $63,880 per year. The ninetieth percentile is the highest figure the survey publishes.
What is the starting range?
The tenth percentile wage is $34,090 per year. The survey measures wages actually paid rather than experience level, so this reflects the lowest-paid tenth rather than entry-level pay specifically.
Which area nearby pays the most?
The highest median for this occupation among the metro areas covered is in Pensacola, at $43,290 per year.
How many jobs are there in this occupation here?
The survey estimates 2,340 jobs in this occupation in Naples, FL. Self-employed workers are not included.
Source and methodology
U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 Wages are for wage-and-salary workers; self-employed workers are not included. Salary Explorer is an independent project. It is not affiliated with, or endorsed by, the U.S. Bureau of Labor Statistics or any government agency. Full methodology.
Explore related data