SOC 43-4051 · May 2025 · BLS OEWS
Customer Service Representatives — York
York-Hanover, PA · 10 metro areas compared
At $42,420, median pay for Customer Service Representatives in York, PA tracks the national median of $44,770 closely.
Wage distribution · annual
Shaded band holds the middle 50% of earners
Salary overview
At $42,420, median pay for Customer Service Representatives in York, PA tracks the national median of $44,770 closely. Pay ranges from under $29,650 at the tenth percentile to more than $61,310 at the ninetieth, with the interquartile range running from $36,360 to $49,340.
Employment stands at 2,330, or 12.7 jobs per thousand held locally. Within the state, Philadelphia records the highest median at $47,070. Of the 390 occupations with published wages in this area, it sits 310th.
Percentile breakdown
| Percentile | Annual | vs US median |
|---|---|---|
| 10th | $29,650 | −33.8% |
| 25th | $36,360 | −18.8% |
| Median (50th) | $42,420 | −5.2% |
| 75th | $49,340 | +10.2% |
| 90th | $61,310 | +36.9% |
| Mean | $44,550 | −0.5% |
Other metro areas in Pennsylvania
| # | Metro area | Median | Jobs | Relative |
|---|---|---|---|---|
| 1 | Philadelphia | $47,070 | 41,740 | |
| 2 | Reading | $44,500 | 2,630 | |
| 3 | Lancaster | $44,290 | 3,440 | |
| 4 | Allentown | $44,160 | 5,140 | |
| 5 | Gettysburg | $43,110 | 310 | |
| 6 | Pittsburgh | $42,790 | 17,280 | |
| 7 | Harrisburg | $42,600 | 5,040 | |
| 8 | State College | $42,590 | 940 | |
| 9 | Scranton | $42,010 | 3,610 | |
| 10 | Erie | $41,720 | 1,610 |
What the pay is worth locally
Prices in York run 2.4% below the national average, so the median of $42,420 goes as far as $43,463 would elsewhere in the country. Measured that way it compares to the national median at 2.9% below the national median in real terms.
Published median
$42,420as reported by BLSLocal price level
97.6US average = 100 · BEA 2024Adjusted for local prices
$43,463US average = 100 · BEA 2024Key takeaways
- Median pay is $42,420 a year, 5.2% below the national median.
- Published pay spans $29,650 to $61,310 between the tenth and ninetieth percentiles.
- The area has 2,330 jobs in this occupation.
- The highest-paying metro area covered is Philadelphia, at $47,070.
Frequently asked questions
What is the median wage for Customer Service Representatives in York, PA?
The median annual wage is $42,420, or $20.40 per hour, as of May 2025. Half of the workers in this occupation earn more than that and half earn less.
Is that higher than the national average?
The national median for this occupation is $44,770, so pay in York, PA is 5.2% lower. These figures are medians, not averages: half of workers fall on each side.
What do the top earners make?
The top tenth of this occupation in York, PA earns more than $61,310 per year. The ninetieth percentile is the highest figure the survey publishes.
What is the starting range?
The tenth percentile wage is $29,650 per year. The survey measures wages actually paid rather than experience level, so this reflects the lowest-paid tenth rather than entry-level pay specifically.
Which area nearby pays the most?
The highest median for this occupation among the metro areas covered is in Philadelphia, at $47,070 per year.
How many jobs are there in this occupation here?
The survey estimates 2,330 jobs in this occupation in York, PA. Self-employed workers are not included.
Source and methodology
U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 Wages are for wage-and-salary workers; self-employed workers are not included. Salary Explorer is an independent project. It is not affiliated with, or endorsed by, the U.S. Bureau of Labor Statistics or any government agency. Full methodology.
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