SOC 43-4051 · May 2025 · BLS OEWS
Customer Service Representatives — Olympia
Olympia-Lacey-Tumwater, WA · 10 metro areas compared
The median wage for Customer Service Representatives in Olympia, WA is $49,630 per year, 10.9% above the national median of $44,770.
Wage distribution · annual
Shaded band holds the middle 50% of earners
How pay has moved
The next ten years
Projected to decline
- Change in jobs, 2024 to 2034
- -5.5%
- Openings per year
- 341,700
- Typical entry-level education
- High school diploma or equivalent
- On-the-job training
- Short-term on-the-job training
Includes jobs opened by workers leaving the occupation, not only new positions.
Projections are published nationally only. This is the outlook for the occupation across the United States, not a measurement for Olympia-Lacey-Tumwater, WA.
Projections are based on 2024 employment and run to 2034. The wages above are from the May 2025 survey, a separate BLS programme on a different release cycle, so the two are not two views of one dataset.
Salary overview
The median wage for Customer Service Representatives in Olympia, WA is $49,630 per year, 10.9% above the national median of $44,770. Pay ranges from under $37,580 at the tenth percentile to more than $61,860 at the ninetieth, with the interquartile range running from $43,700 to $54,190.
Employment stands at 1,430, or 11.0 jobs per thousand held locally. Seattle leads the state's metro areas for this occupation, at $53,550. Set against every other occupation measured in the same area, it ranks 265th of 345 by median pay.
Percentile breakdown
| Percentile | Annual | vs US median |
|---|---|---|
| 10th | $37,580 | −16.1% |
| 25th | $43,700 | −2.4% |
| Median (50th) | $49,630 | +10.9% |
| 75th | $54,190 | +21.0% |
| 90th | $61,860 | +38.2% |
| Mean | $50,210 | +12.2% |
Other metro areas in Washington
| # | Metro area | Median | Jobs | Relative |
|---|---|---|---|---|
| 1 | Seattle | $53,550 | 25,840 | |
| 2 | Longview | $49,460 | 380 | |
| 3 | Mount Vernon | $49,160 | 400 | |
| 4 | Walla Walla | $48,590 | 150 | |
| 5 | Wenatchee | $48,590 | 450 | |
| 6 | Bremerton | $47,000 | 680 | |
| 7 | Bellingham | $46,940 | 1,000 | |
| 8 | Spokane | $46,790 | 2,850 | |
| 9 | Yakima | $46,570 | 670 | |
| 10 | Kennewick | $45,380 | 1,290 |
What the pay is worth locally
Prices in Olympia run 3.7% above the national average, so the median of $49,630 buys what $47,859 would elsewhere in the country. Measured that way the gap against the national median narrows to 6.9% above the national median in real terms.
Published median
$49,630as reported by BLSLocal price level
103.7US average = 100 · BEA 2024Adjusted for local prices
$47,859US average = 100 · BEA 2024Why the state that pays most is usually not where pay goes furthest
Key takeaways
- Median pay is $49,630 a year, 10.9% above the national median.
- Published pay spans $37,580 to $61,860 between the tenth and ninetieth percentiles.
- The area has 1,430 jobs in this occupation.
- The highest-paying metro area covered is Seattle, at $53,550.
Frequently asked questions
What is the median wage for Customer Service Representatives in Olympia, WA?
The median annual wage is $49,630, or $23.86 per hour, as of May 2025. Half of the workers in this occupation earn more than that and half earn less.
Is that higher than the national average?
The national median for this occupation is $44,770, so pay in Olympia, WA is 10.9% higher. These figures are medians, not averages: half of workers fall on each side.
What do the top earners make?
The top tenth of this occupation in Olympia, WA earns more than $61,860 per year. The ninetieth percentile is the highest figure the survey publishes.
What is the starting range?
The tenth percentile wage is $37,580 per year. The survey measures wages actually paid rather than experience level, so this reflects the lowest-paid tenth rather than entry-level pay specifically.
Which area nearby pays the most?
The highest median for this occupation among the metro areas covered is in Seattle, at $53,550 per year.
How many jobs are there in this occupation here?
The survey estimates 1,430 jobs in this occupation in Olympia, WA. Self-employed workers are not included.
Source and methodology
U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 Wages are for wage-and-salary workers; self-employed workers are not included. Salary Explorer is an independent project. It is not affiliated with, or endorsed by, the U.S. Bureau of Labor Statistics or any government agency. Full methodology.
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