SOC 43-4051 · May 2025 · BLS OEWS
Customer Service Representatives — Muskegon
Muskegon-Norton Shores, MI · 10 metro areas compared
Median pay for this occupation in Muskegon, MI is $40,760 a year, trailing the national median of $44,770 by 9.0%.
Wage distribution · annual
Shaded band holds the middle 50% of earners
Salary overview
Median pay for this occupation in Muskegon, MI is $40,760 a year, trailing the national median of $44,770 by 9.0%. Half of workers earn between $33,580 and $46,590. Beyond that band, the tenth percentile sits at $27,480 and the ninetieth at $55,980.
The area has 700 jobs in this occupation, which works out to 11.3 of every thousand jobs. Midland leads the state's metro areas for this occupation, at $48,250. Set against every other occupation measured in the same area, it ranks 190th of 253 by median pay.
Percentile breakdown
| Percentile | Annual | vs US median |
|---|---|---|
| 10th | $27,480 | −38.6% |
| 25th | $33,580 | −25.0% |
| Median (50th) | $40,760 | −9.0% |
| 75th | $46,590 | +4.1% |
| 90th | $55,980 | +25.0% |
| Mean | $41,450 | −7.4% |
Other metro areas in Michigan
| # | Metro area | Median | Jobs | Relative |
|---|---|---|---|---|
| 1 | Midland | $48,250 | 620 | |
| 2 | Grand Rapids | $44,990 | 9,010 | |
| 3 | Detroit | $44,730 | 31,310 | |
| 4 | Lansing | $44,250 | 3,790 | |
| 5 | Kalamazoo | $44,130 | 1,970 | |
| 6 | Niles | $43,620 | 930 | |
| 7 | Jackson | $42,230 | 830 | |
| 8 | Traverse City | $42,030 | 960 | |
| 9 | Monroe | $41,650 | 370 | |
| 10 | Battle Creek | $40,870 | 620 |
What the pay is worth locally
Prices in Muskegon run 3.8% below the national average, so the median of $40,760 goes as far as $42,370 would elsewhere in the country. Measured that way it compares to the national median at 5.4% below the national median in real terms.
Published median
$40,760as reported by BLSLocal price level
96.2US average = 100 · BEA 2024Adjusted for local prices
$42,370US average = 100 · BEA 2024Key takeaways
- Median pay is $40,760 a year, 9.0% below the national median.
- Published pay spans $27,480 to $55,980 between the tenth and ninetieth percentiles.
- The area has 700 jobs in this occupation.
- The highest-paying metro area covered is Midland, at $48,250.
Frequently asked questions
What is the median wage for Customer Service Representatives in Muskegon, MI?
The median annual wage is $40,760, or $19.60 per hour, as of May 2025. Half of the workers in this occupation earn more than that and half earn less.
Is that higher than the national average?
The national median for this occupation is $44,770, so pay in Muskegon, MI is 9.0% lower. These figures are medians, not averages: half of workers fall on each side.
What do the top earners make?
The top tenth of this occupation in Muskegon, MI earns more than $55,980 per year. The ninetieth percentile is the highest figure the survey publishes.
What is the starting range?
The tenth percentile wage is $27,480 per year. The survey measures wages actually paid rather than experience level, so this reflects the lowest-paid tenth rather than entry-level pay specifically.
Which area nearby pays the most?
The highest median for this occupation among the metro areas covered is in Midland, at $48,250 per year.
How many jobs are there in this occupation here?
The survey estimates 700 jobs in this occupation in Muskegon, MI. Self-employed workers are not included.
Source and methodology
U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 Wages are for wage-and-salary workers; self-employed workers are not included. Salary Explorer is an independent project. It is not affiliated with, or endorsed by, the U.S. Bureau of Labor Statistics or any government agency. Full methodology.
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