SOC 43-4051 · May 2025 · BLS OEWS
Customer Service Representatives — Morgantown
Morgantown, WV · 6 metro areas compared
In Morgantown, WV the median wage is $37,450.
Wage distribution · annual
Shaded band holds the middle 50% of earners
Salary overview
In Morgantown, WV the median wage is $37,450. That is 16.4% lower than the national median of $44,770. Pay ranges from under $30,650 at the tenth percentile to more than $54,930 at the ninetieth, with the interquartile range running from $35,880 to $47,060.
The area has 840 jobs in this occupation, giving a location quotient of 0.74 — a measure of how concentrated the occupation is here relative to the country as a whole. Within the state, Wheeling records the highest median at $38,440. Of the 244 occupations with published wages in this area, it sits 187th.
Percentile breakdown
| Percentile | Annual | vs US median |
|---|---|---|
| 10th | $30,650 | −31.5% |
| 25th | $35,880 | −19.9% |
| Median (50th) | $37,450 | −16.4% |
| 75th | $47,060 | +5.1% |
| 90th | $54,930 | +22.7% |
| Mean | $42,180 | −5.8% |
Other metro areas in West Virginia
| # | Metro area | Median | Jobs | Relative |
|---|---|---|---|---|
| 1 | Wheeling | $38,440 | 990 | |
| 2 | Weirton | $38,160 | 270 | |
| 3 | Huntington | $38,060 | 2,590 | |
| 4 | Charleston | $37,480 | 1,650 | |
| 5 | Parkersburg | $37,190 | 330 | |
| 6 | Beckley | $34,610 | 600 |
What the pay is worth locally
Prices in Morgantown run 10.5% below the national average, so the median of $37,450 goes as far as $41,844 would elsewhere in the country. Measured that way it compares to the national median at 6.5% below the national median in real terms.
Published median
$37,450as reported by BLSLocal price level
89.5US average = 100 · BEA 2024Adjusted for local prices
$41,844US average = 100 · BEA 2024Key takeaways
- Median pay is $37,450 a year, 16.4% below the national median.
- Published pay spans $30,650 to $54,930 between the tenth and ninetieth percentiles.
- The area has 840 jobs in this occupation.
- The highest-paying metro area covered is Wheeling, at $38,440.
Frequently asked questions
What is the median wage for Customer Service Representatives in Morgantown, WV?
The median annual wage is $37,450, or $18.00 per hour, as of May 2025. Half of the workers in this occupation earn more than that and half earn less.
Is that higher than the national average?
The national median for this occupation is $44,770, so pay in Morgantown, WV is 16.4% lower. These figures are medians, not averages: half of workers fall on each side.
What do the top earners make?
The top tenth of this occupation in Morgantown, WV earns more than $54,930 per year. The ninetieth percentile is the highest figure the survey publishes.
What is the starting range?
The tenth percentile wage is $30,650 per year. The survey measures wages actually paid rather than experience level, so this reflects the lowest-paid tenth rather than entry-level pay specifically.
Which area nearby pays the most?
The highest median for this occupation among the metro areas covered is in Wheeling, at $38,440 per year.
How many jobs are there in this occupation here?
The survey estimates 840 jobs in this occupation in Morgantown, WV. Self-employed workers are not included.
Source and methodology
U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 Wages are for wage-and-salary workers; self-employed workers are not included. Salary Explorer is an independent project. It is not affiliated with, or endorsed by, the U.S. Bureau of Labor Statistics or any government agency. Full methodology.
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