SOC 43-4051 · May 2025 · BLS OEWS
Customer Service Representatives — Mobile
Mobile, AL · 10 metro areas compared
The median wage for Customer Service Representatives in Mobile, AL is $37,690 per year, 15.8% below the national median of $44,770.
Wage distribution · annual
Shaded band holds the middle 50% of earners
Salary overview
The median wage for Customer Service Representatives in Mobile, AL is $37,690 per year, 15.8% below the national median of $44,770. Pay ranges from under $30,070 at the tenth percentile to more than $55,660 at the ninetieth, with the interquartile range running from $32,050 to $46,250.
The area has 2,420 jobs in this occupation, which works out to 14.0 of every thousand jobs. Decatur leads the state's metro areas for this occupation, at $41,070. Set against every other occupation measured in the same area, it ranks 287th of 373 by median pay.
Percentile breakdown
| Percentile | Annual | vs US median |
|---|---|---|
| 10th | $30,070 | −32.8% |
| 25th | $32,050 | −28.4% |
| Median (50th) | $37,690 | −15.8% |
| 75th | $46,250 | +3.3% |
| 90th | $55,660 | +24.3% |
| Mean | $40,630 | −9.2% |
Other metro areas in Alabama
| # | Metro area | Median | Jobs | Relative |
|---|---|---|---|---|
| 1 | Decatur | $41,070 | 710 | |
| 2 | Birmingham | $40,530 | 9,850 | |
| 3 | Huntsville | $38,400 | 3,340 | |
| 4 | Tuscaloosa | $37,990 | 860 | |
| 5 | Daphne | $37,820 | 1,110 | |
| 6 | Florence | $37,520 | 650 | |
| 7 | Montgomery | $36,960 | 2,500 | |
| 8 | Anniston | $36,190 | 430 | |
| 9 | Dothan | $36,180 | 840 | |
| 10 | Auburn | $35,810 | 960 |
What the pay is worth locally
Prices in Mobile run 11.2% below the national average, so the median of $37,690 goes as far as $42,444 would elsewhere in the country. Measured that way it compares to the national median at 5.2% below the national median in real terms.
Published median
$37,690as reported by BLSLocal price level
88.8US average = 100 · BEA 2024Adjusted for local prices
$42,444US average = 100 · BEA 2024Key takeaways
- Median pay is $37,690 a year, 15.8% below the national median.
- Published pay spans $30,070 to $55,660 between the tenth and ninetieth percentiles.
- The area has 2,420 jobs in this occupation.
- The highest-paying metro area covered is Decatur, at $41,070.
Frequently asked questions
What is the median wage for Customer Service Representatives in Mobile, AL?
The median annual wage is $37,690, or $18.12 per hour, as of May 2025. Half of the workers in this occupation earn more than that and half earn less.
Is that higher than the national average?
The national median for this occupation is $44,770, so pay in Mobile, AL is 15.8% lower. These figures are medians, not averages: half of workers fall on each side.
What do the top earners make?
The top tenth of this occupation in Mobile, AL earns more than $55,660 per year. The ninetieth percentile is the highest figure the survey publishes.
What is the starting range?
The tenth percentile wage is $30,070 per year. The survey measures wages actually paid rather than experience level, so this reflects the lowest-paid tenth rather than entry-level pay specifically.
Which area nearby pays the most?
The highest median for this occupation among the metro areas covered is in Decatur, at $41,070 per year.
How many jobs are there in this occupation here?
The survey estimates 2,420 jobs in this occupation in Mobile, AL. Self-employed workers are not included.
Source and methodology
U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 Wages are for wage-and-salary workers; self-employed workers are not included. Salary Explorer is an independent project. It is not affiliated with, or endorsed by, the U.S. Bureau of Labor Statistics or any government agency. Full methodology.
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