SOC 43-4051 · May 2025 · BLS OEWS
Customer Service Representatives — Kingsport
Kingsport-Bristol, TN-VA · 9 metro areas compared
Median pay for this occupation in Kingsport, TN is $36,130 a year, trailing the national median of $44,770 by 19.3%.
Wage distribution · annual
Shaded band holds the middle 50% of earners
Salary overview
Median pay for this occupation in Kingsport, TN is $36,130 a year, trailing the national median of $44,770 by 19.3%. The middle half of workers in this occupation earn between $33,350 and $42,950. The lowest tenth earn under $29,380, while the highest tenth earn more than $56,870.
The area has 2,130 jobs in this occupation, which works out to 17.8 of every thousand jobs. Within the state, Nashville records the highest median at $45,510. Of the 347 occupations with published wages in this area, it sits 284th.
Percentile breakdown
| Percentile | Annual | vs US median |
|---|---|---|
| 10th | $29,380 | −34.4% |
| 25th | $33,350 | −25.5% |
| Median (50th) | $36,130 | −19.3% |
| 75th | $42,950 | −4.1% |
| 90th | $56,870 | +27.0% |
| Mean | $39,280 | −12.3% |
Other metro areas in Tennessee
| # | Metro area | Median | Jobs | Relative |
|---|---|---|---|---|
| 1 | Nashville | $45,510 | 20,770 | |
| 2 | Chattanooga | $45,030 | 5,120 | |
| 3 | Memphis | $44,090 | 9,360 | |
| 4 | Knoxville | $38,840 | 6,640 | |
| 5 | Jackson | $38,680 | 970 | |
| 6 | Clarksville | $37,650 | 1,610 | |
| 7 | Cleveland | $37,600 | 590 | |
| 8 | Morristown | $37,570 | 740 | |
| 9 | Johnson City | $36,570 | 1,940 |
What the pay is worth locally
Prices in Kingsport run 8.1% below the national average, so the median of $36,130 goes as far as $39,314 would elsewhere in the country. Measured that way it compares to the national median at 12.2% below the national median in real terms.
Published median
$36,130as reported by BLSLocal price level
91.9US average = 100 · BEA 2024Adjusted for local prices
$39,314US average = 100 · BEA 2024Key takeaways
- Median pay is $36,130 a year, 19.3% below the national median.
- Published pay spans $29,380 to $56,870 between the tenth and ninetieth percentiles.
- The area has 2,130 jobs in this occupation.
- The highest-paying metro area covered is Nashville, at $45,510.
Frequently asked questions
What is the median wage for Customer Service Representatives in Kingsport, TN?
The median annual wage is $36,130, or $17.37 per hour, as of May 2025. Half of the workers in this occupation earn more than that and half earn less.
Is that higher than the national average?
The national median for this occupation is $44,770, so pay in Kingsport, TN is 19.3% lower. These figures are medians, not averages: half of workers fall on each side.
What do the top earners make?
The top tenth of this occupation in Kingsport, TN earns more than $56,870 per year. The ninetieth percentile is the highest figure the survey publishes.
What is the starting range?
The tenth percentile wage is $29,380 per year. The survey measures wages actually paid rather than experience level, so this reflects the lowest-paid tenth rather than entry-level pay specifically.
Which area nearby pays the most?
The highest median for this occupation among the metro areas covered is in Nashville, at $45,510 per year.
How many jobs are there in this occupation here?
The survey estimates 2,130 jobs in this occupation in Kingsport, TN. Self-employed workers are not included.
Source and methodology
U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 Wages are for wage-and-salary workers; self-employed workers are not included. Salary Explorer is an independent project. It is not affiliated with, or endorsed by, the U.S. Bureau of Labor Statistics or any government agency. Full methodology.
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