SOC 43-4051 · May 2025 · BLS OEWS
Customer Service Representatives — Indianapolis
Indianapolis-Carmel-Greenwood, IN · 10 metro areas compared
The median wage for Customer Service Representatives in Indianapolis, IN is $43,460 per year, close to the national median of $44,770 for the same occupation.
Wage distribution · annual
Shaded band holds the middle 50% of earners
Salary overview
The median wage for Customer Service Representatives in Indianapolis, IN is $43,460 per year, close to the national median of $44,770 for the same occupation. Half of workers earn between $36,660 and $51,230. Beyond that band, the tenth percentile sits at $31,790 and the ninetieth at $64,150.
Employment stands at 17,830, or 16.1 jobs per thousand held locally. Within the state, Elkhart records the highest median at $48,000. Of the 621 occupations with published wages in this area, it sits 504th.
Percentile breakdown
| Percentile | Annual | vs US median |
|---|---|---|
| 10th | $31,790 | −29.0% |
| 25th | $36,660 | −18.1% |
| Median (50th) | $43,460 | −2.9% |
| 75th | $51,230 | +14.4% |
| 90th | $64,150 | +43.3% |
| Mean | $46,270 | +3.4% |
Other metro areas in Indiana
| # | Metro area | Median | Jobs | Relative |
|---|---|---|---|---|
| 1 | Elkhart | $48,000 | 1,540 | |
| 2 | Fort Wayne | $45,200 | 3,020 | |
| 3 | Columbus | $42,700 | 600 | |
| 4 | Michigan City | $41,880 | 420 | |
| 5 | Lafayette | $41,090 | 900 | |
| 6 | South Bend | $40,420 | 1,870 | |
| 7 | Bloomington | $39,660 | 770 | |
| 8 | Muncie | $39,640 | 640 | |
| 9 | Evansville | $39,410 | 2,010 | |
| 10 | Terre Haute | $38,600 | 530 |
What the pay is worth locally
Prices in Indianapolis run 6.7% below the national average, so the median of $43,460 goes as far as $46,581 would elsewhere in the country. Measured that way it compares to the national median at 4.0% above the national median in real terms.
Published median
$43,460as reported by BLSLocal price level
93.3US average = 100 · BEA 2024Adjusted for local prices
$46,581US average = 100 · BEA 2024Key takeaways
- Median pay is $43,460 a year, 2.9% below the national median.
- Published pay spans $31,790 to $64,150 between the tenth and ninetieth percentiles.
- The area has 17,830 jobs in this occupation.
- The highest-paying metro area covered is Elkhart, at $48,000.
Frequently asked questions
What is the median wage for Customer Service Representatives in Indianapolis, IN?
The median annual wage is $43,460, or $20.90 per hour, as of May 2025. Half of the workers in this occupation earn more than that and half earn less.
Is that higher than the national average?
The national median for this occupation is $44,770, so pay in Indianapolis, IN is 2.9% lower. These figures are medians, not averages: half of workers fall on each side.
What do the top earners make?
The top tenth of this occupation in Indianapolis, IN earns more than $64,150 per year. The ninetieth percentile is the highest figure the survey publishes.
What is the starting range?
The tenth percentile wage is $31,790 per year. The survey measures wages actually paid rather than experience level, so this reflects the lowest-paid tenth rather than entry-level pay specifically.
Which area nearby pays the most?
The highest median for this occupation among the metro areas covered is in Elkhart, at $48,000 per year.
How many jobs are there in this occupation here?
The survey estimates 17,830 jobs in this occupation in Indianapolis, IN. Self-employed workers are not included.
Source and methodology
U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 Wages are for wage-and-salary workers; self-employed workers are not included. Salary Explorer is an independent project. It is not affiliated with, or endorsed by, the U.S. Bureau of Labor Statistics or any government agency. Full methodology.
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