SOC 43-4051 · May 2025 · BLS OEWS
Customer Service Representatives — Dallas
Dallas-Fort Worth-Arlington, TX · 10 metro areas compared
At $44,990, median pay for Customer Service Representatives in Dallas, TX tracks the national median of $44,770 closely.
Wage distribution · annual
Shaded band holds the middle 50% of earners
Salary overview
At $44,990, median pay for Customer Service Representatives in Dallas, TX tracks the national median of $44,770 closely. Pay ranges from under $31,370 at the tenth percentile to more than $61,980 at the ninetieth, with the interquartile range running from $36,660 to $51,470.
Employment stands at 96,930, or 23.9 jobs per thousand held locally. Within the state, Midland records the highest median at $44,890. Of the 713 occupations with published wages in this area, it sits 537th.
Percentile breakdown
| Percentile | Annual | vs US median |
|---|---|---|
| 10th | $31,370 | −29.9% |
| 25th | $36,660 | −18.1% |
| Median (50th) | $44,990 | +0.5% |
| 75th | $51,470 | +15.0% |
| 90th | $61,980 | +38.4% |
| Mean | $46,210 | +3.2% |
Other metro areas in Texas
| # | Metro area | Median | Jobs | Relative |
|---|---|---|---|---|
| 1 | Midland | $44,890 | 1,340 | |
| 2 | Austin | $43,720 | 32,690 | |
| 3 | San Antonio | $42,720 | 34,730 | |
| 4 | Houston | $40,380 | 65,510 | |
| 5 | Odessa | $39,270 | 1,150 | |
| 6 | Amarillo | $38,990 | 2,280 | |
| 7 | Waco | $38,810 | 3,260 | |
| 8 | Brownsville | $38,350 | 4,880 | |
| 9 | Killeen | $38,280 | 2,670 | |
| 10 | Beaumont | $37,980 | 2,560 |
What the pay is worth locally
Prices in Dallas run 2.9% below the national average, so the median of $44,990 goes as far as $46,334 would elsewhere in the country. Measured that way it compares to the national median at 3.5% above the national median in real terms.
Published median
$44,990as reported by BLSLocal price level
97.1US average = 100 · BEA 2024Adjusted for local prices
$46,334US average = 100 · BEA 2024Key takeaways
- Median pay is $44,990 a year, 0.5% above the national median.
- Published pay spans $31,370 to $61,980 between the tenth and ninetieth percentiles.
- The area has 96,930 jobs in this occupation.
- The highest-paying metro area covered is Midland, at $44,890.
Frequently asked questions
What is the median wage for Customer Service Representatives in Dallas, TX?
The median annual wage is $44,990, or $21.63 per hour, as of May 2025. Half of the workers in this occupation earn more than that and half earn less.
Is that higher than the national average?
The national median for this occupation is $44,770, so pay in Dallas, TX is 0.5% higher. These figures are medians, not averages: half of workers fall on each side.
What do the top earners make?
The top tenth of this occupation in Dallas, TX earns more than $61,980 per year. The ninetieth percentile is the highest figure the survey publishes.
What is the starting range?
The tenth percentile wage is $31,370 per year. The survey measures wages actually paid rather than experience level, so this reflects the lowest-paid tenth rather than entry-level pay specifically.
Which area nearby pays the most?
The highest median for this occupation among the metro areas covered is in Midland, at $44,890 per year.
How many jobs are there in this occupation here?
The survey estimates 96,930 jobs in this occupation in Dallas, TX. Self-employed workers are not included.
Source and methodology
U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 Wages are for wage-and-salary workers; self-employed workers are not included. Salary Explorer is an independent project. It is not affiliated with, or endorsed by, the U.S. Bureau of Labor Statistics or any government agency. Full methodology.
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