SalaryExplorer

SOC 43-4051 · May 2025 · BLS OEWS

Customer Service Representatives — Charleston

Charleston-North Charleston, SC · 7 metro areas compared

$44,000 /year
$21.15per hour
7,940jobs in area
−1.7%vs US median

The median wage for Customer Service Representatives in Charleston, SC is $44,000 per year, close to the national median of $44,770 for the same occupation.

Wage distribution · annual

Shaded band holds the middle 50% of earners

US MEDIAN $44,77010TH$31,37025TH$37,120MEDIAN$44,00075TH$49,88090TH$61,760

How pay has moved

$46,843$29,7882019202020212022202320242025$44,000
$34,860 in 2019 to $44,000 in 2025, +26.2% before inflation. BLS states that OEWS estimates are not designed for comparison across years: the occupational classification, the sampling frame and the survey method have all changed inside this window. Read the direction, not the exact difference.

The next ten years

Projected to decline

Change in jobs, 2024 to 2034
-5.5%
Openings per year
341,700
Typical entry-level education
High school diploma or equivalent
On-the-job training
Short-term on-the-job training

Includes jobs opened by workers leaving the occupation, not only new positions.

Projections are published nationally only. This is the outlook for the occupation across the United States, not a measurement for Charleston-North Charleston, SC.

Projections are based on 2024 employment and run to 2034. The wages above are from the May 2025 survey, a separate BLS programme on a different release cycle, so the two are not two views of one dataset.

Salary overview

The median wage for Customer Service Representatives in Charleston, SC is $44,000 per year, close to the national median of $44,770 for the same occupation. Pay ranges from under $31,370 at the tenth percentile to more than $61,760 at the ninetieth, with the interquartile range running from $37,120 to $49,880.

Employment stands at 7,940, or 20.1 jobs per thousand held locally. Spartanburg leads the state's metro areas for this occupation, at $42,220. Set against every other occupation measured in the same area, it ranks 392nd of 513 by median pay.

Percentile breakdown

Annual wages by percentile · Charleston-North Charleston, SC · May 2025
PercentileAnnualvs US median
10th$31,370−29.9%
25th$37,120−17.1%
Median (50th)$44,000−1.7%
75th$49,880+11.4%
90th$61,760+37.9%
Mean$45,570+1.8%

Why the average earner is usually not a typical earner

Other metro areas in South Carolina

Median annual wage for Customer Service Representatives, by metro area
#Metro areaMedianJobsRelative
1Spartanburg$42,2202,740
2Sumter$39,100990
3Greenville$39,0109,430
4Hilton Head Island$37,5901,640
5Columbia$37,43010,430
6Florence$37,2701,680
7Myrtle Beach$36,5102,950

What the pay is worth locally

Prices in Charleston sit close to the national average, so $44,000 is worth roughly its face value against pay elsewhere.

Published median

$44,000as reported by BLS

Local price level

101.0US average = 100 · BEA 2024

Adjusted for local prices

$43,564US average = 100 · BEA 2024

Why the state that pays most is usually not where pay goes furthest

Key takeaways

  • Median pay is $44,000 a year, 1.7% below the national median.
  • Published pay spans $31,370 to $61,760 between the tenth and ninetieth percentiles.
  • The area has 7,940 jobs in this occupation.
  • The highest-paying metro area covered is Spartanburg, at $42,220.

Frequently asked questions

What is the median wage for Customer Service Representatives in Charleston, SC?

The median annual wage is $44,000, or $21.15 per hour, as of May 2025. Half of the workers in this occupation earn more than that and half earn less.

Is that higher than the national average?

The national median for this occupation is $44,770, so pay in Charleston, SC is 1.7% lower. These figures are medians, not averages: half of workers fall on each side.

What do the top earners make?

The top tenth of this occupation in Charleston, SC earns more than $61,760 per year. The ninetieth percentile is the highest figure the survey publishes.

What is the starting range?

The tenth percentile wage is $31,370 per year. The survey measures wages actually paid rather than experience level, so this reflects the lowest-paid tenth rather than entry-level pay specifically.

Which area nearby pays the most?

The highest median for this occupation among the metro areas covered is in Spartanburg, at $42,220 per year.

How many jobs are there in this occupation here?

The survey estimates 7,940 jobs in this occupation in Charleston, SC. Self-employed workers are not included.

Source and methodology

U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 Wages are for wage-and-salary workers; self-employed workers are not included. Salary Explorer is an independent project. It is not affiliated with, or endorsed by, the U.S. Bureau of Labor Statistics or any government agency. Full methodology.